Privacy Policy

Introduction

Speelhuys ("we," "us," "our," or "Company") operates the website tablecomfortmap.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using tablecomfortmap.pro, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

We collect information in several ways to provide you with accurate guidance about refined social gaming venues in Utrecht and to improve your experience on our website.

Information You Provide Directly

When you contact us through our inquiry forms, email, or phone, you may provide personal information such as:

• Your name
• Email address
• Phone number
• Questions or messages about gaming venues
• Preferences regarding venue atmosphere, game types, or location

You are not required to provide this information, but doing so enables us to respond to your inquiry and provide personalized recommendations about gaming venues that match your needs.

Automatically Collected Information

When you visit tablecomfortmap.pro, we may automatically collect certain technical information about your visit, including:

• Your IP address
• Browser type and version
• Operating system
• Pages you visit and the time spent on each page
• Referring website or source
• Device type and screen resolution

This information helps us understand how visitors use our website, identify technical issues, and improve the clarity and usability of our content about gaming venues.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies (such as web beacons or pixels) to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Understand which sections of our site are most useful to you
• Analyze website traffic and performance
• Provide a consistent experience across visits

Most web browsers allow you to control cookies through their settings. You can refuse cookies or receive a warning when a cookie is being set. However, disabling cookies may affect the functionality of our website.

How We Use Your Information

We use the information we collect for legitimate business purposes aligned with our mission to guide Utrecht residents to refined social gaming venues:

• Responding to Inquiries: To answer your questions about gaming venues, provide venue recommendations, and clarify etiquette or game rules.
• Improving Our Service: To understand visitor needs, refine our venue descriptions, and enhance the clarity of our guidance materials.
• Website Maintenance: To monitor technical performance, identify and fix errors, and ensure our website functions properly.
• Analytics: To analyze how visitors navigate our site and which content is most helpful in addressing concerns about comfortable gaming environments.
• Communication: To send you relevant updates, venue information, or responses to your inquiries (only if you have opted in or requested contact).
• Legal Compliance: To comply with applicable laws, regulations, and legal processes in the Netherlands.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), which applies in the Netherlands, we process your personal data based on the following legal grounds:

• Consent: When you provide information through our contact forms or explicitly agree to receive communications from us.
• Contractual Necessity: When processing is necessary to respond to your inquiry or provide the services you have requested.
• Legitimate Interests: When we have a legitimate interest in analyzing website usage, improving our services, or ensuring website security, provided this does not override your rights.
• Legal Obligation: When we are required to process data to comply with Dutch or European law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in limited circumstances:

• Service Providers: We may share information with trusted third-party service providers (such as email hosting, website analytics, or customer support platforms) who assist us in operating our website and providing our services. These providers are contractually bound to use your information only as necessary to provide services to us and are required to maintain confidentiality.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If Speelhuys is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law:

• Contact Information: Information from inquiry forms is retained for up to two years to respond to your questions and maintain records of our communications, unless you request deletion sooner.
• Analytics Data: Automatically collected technical data is typically retained for up to 12 months before being aggregated or deleted.
• Cookies: Cookie retention depends on the type; session cookies are deleted when you close your browser, while persistent cookies may remain for up to one year.

If you request deletion of your personal information, we will remove it from our active systems, except where we are legally required to retain it or where retention is necessary for legitimate business purposes.

Your Privacy Rights

As a resident of the Netherlands and under GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete information.
• Right to Erasure: You have the right to request deletion of your personal information, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we limit how we use your information in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another service provider.
• Right to Object: You may object to our processing of your information for marketing or analytics purposes.
• Right to Withdraw Consent: If we process your data based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days, or as required by law.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server protocols, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials you use to access our website.

Third-Party Links

Our website may contain links to third-party websites, including gaming venues, local resources, or external guides. This Privacy Policy applies only to tablecomfortmap.pro. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites before providing your personal information. Your use of third-party websites is at your own risk and subject to their terms and policies.

Children's Privacy

Our website is not directed to children under the age of 18, and we do not knowingly collect personal information from children. Gaming venues are adult environments, and our guidance is intended for adult residents of Utrecht. If we become aware that we have collected information from a child under 18, we will promptly delete such information. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Speelhuys operates in the Netherlands and complies with European data protection laws. If your information is transferred outside the European Economic Area, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or your explicit consent, to protect your data in accordance with GDPR requirements.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date below. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

• Email: hello@tablecomfortmap.pro
• Phone: +31 6 57148456
• Website: tablecomfortmap.pro

We will respond to your inquiry within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).